Please call the DOH’s COVID-19 hotline at 888.364.3065 or visit Health.NY.Gov for additional information. You can also visit the CDC.gov for updates and prevention tips.
Our Plan for Care
All WMCHealth hospitals and medical practices have long-standing and up-to-date protocols in place to respond to infectious diseases. These protocols include, but are not limited to:
- Strict adherence to care guidelines
- Protective attire
- Screening of patients and visitors for COVID-19 infections, symptoms or exposure
Our Commitment
WMCHealth is committed to providing a safe and comfortable care environment for patients, their families and our staff at all of our member hospitals and medical practices throughout the Hudson Valley. Our care specialists are working collaboratively with public health agencies and closely monitoring COVID-19 developments. Please call the DOH’s coronavirus hotline at 888.364.3065 or visit Health.NY.Gov or CDC.gov for additional information and prevention tips.
Mental Health Hotline: Call 914.216.7733
The COVID-19 anxiety and research hotline is staffed by trained medical personnel that are available 24 hours a day, seven days a week to provide free confidential telephone counseling services for members of the community and staff experiencing anxiety and depression as a result of the COVID-19 pandemic.
Resources
Westchester County DOH
New York State DOH
CDC
Updated: January 13, 2023
A safe and effective care environment is our highest priority and Westchester Medical Center Health Network (WMCHealth) hospitals, in accordance with current NYS DOH requirements have undertaken necessary steps to protect our patients and workforce.
Effective May 20, 2024, visitation at HealthAlliance is as follows:
- Visiting hours are 9 a.m. - 9 p.m.
- All visitors will be screened for COVID and flu like symptoms upon arrival. Visitors who are sick or who display signs of illness such as coughing, runny nose, etc. will not be permitted to enter the hospital.
- General mask wearing is no longer required for staff or visitors, whether in public, clinical, or non-clinical areas.
- Individuals not required to mask may still choose to wear a mask based on personal preference.
- There will be no limit to the number of visitors throughout the day; however, only two (2) people may visit at a time.
- Pediatric patients, age 22 years and under, are allowed four (4) Designated Support People (DSP). Two (2) DSPs can visit together at any given time, 24 hours per day.
- Labor and delivery patients are allowed two (2) DSPs, including a doula if requested, 24 hours per day, throughout labor, delivery and the postpartum period, including recovery, until discharge to home. The DSP can be the patient’s spouse, partner, sibling, parent, or other persons of their choice.
- Accompaniment to the Emergency Department is allowed. In the event of higher than normal volume we may need to restrict access in the waiting room to patients only.
- All patients undergoing same-day procedures may be accompanied to the facility by two (2) DSPs and those DSPs may remain in a hospital designated waiting area until the patient is discharged.
- Behavioral Health units have visitation guidelines which are provided to patients and families upon admission.
- In compliance with NYS DOH requirements, visitors must be at least 12 years of age and if under 18 must be accompanied by an adult.
Patients with extenuating circumstances will be reviewed on a case-by-case basis. These requests and other related concerns can be directed to Patient Experience at 845.417.4692.
Infection Control
All hospital, state and federal guidelines regarding infection control practices must be followed. Visitors will be informed of these guidelines and protocols as a case-by-case basis.
Communication Devices
For patients using personal devices for communication with family and friends: All WMCHealth patients must adhere to policies regarding patient photography and recording or videotaping. Any live video streaming between patients and family/friends must be done with approval by the patient and WMCHealth, be time limited, should not include clinical procedures or staff and should not interfere with WMCHealth clinical treatment or operations. View our complete COVID-19 response, including information on testing, visitation, donations and services. View our complete COVID-19 response.
Testing
WMCHealth offers both COVID-19 diagnostic and antibody testing at sites in Valhalla, Poughkeepsie, Kingston and Margaretville. We also offer diagnostic testing at sites in Suffern, Warwick and Port Jervis.
HealthAlliance Hospital testing is available by appointment at 27 Grand Street in Kingston.
Request an appointment
Treatment
If you test positive for COVID-19, contact your primary care provider for the most appropriate treatment plan for you.
Suspension of Referrals for Monoclonal Antibody Treatment for COVID-19
WMCHealth is not currently accepting referrals for the COVID-19 monoclonal antibody (mAb) treatment, as the available mAbs are not effective against the predominantly circulating SARS-Cov-2 variants. Prevention remains the method of protection against COVID-19. We strongly recommend that all eligible individuals receive COVID-19 vaccine and booster doses, and mask and test when appropriate. Please contact your primary care provider if you have any questions about COVID-19 prevention or treatment.
Updated: January 13, 2023
WMCHealth Vaccine Information
Please check with your local provider, health department or pharmacy for vaccination and booster availability near you.
Valhalla
Guidance for the New York State Vaccination Program is available here.
Please call 914.202.4530 to schedule an appointment through our drive through vaccination center. Appointments are required.
A parent or legal guardian must accompany all children and proof of the child’s age is required.
Poughkeepsie
MidHudson Regional Hospital
241 North Road
Poughkeepsie, NY
Every Wednesday, 8 a.m.- 4:30 p.m. (3:30 p.m.- 4:30 p.m. for pediatrics)
A parent or legal guardian must accompany all children and proof of the child’s age is required.
Appointments required. To schedule an appointment, call 914.202.4530.
Suffern
Good Samaritan Hospital
255 Lafayette Avenue
Suffern, NY
Every Monday, Friday and Sunday, 8 a.m.- 10 a.m.
A parent or legal guardian must accompany all children and proof of the child’s age is required.
Appointments are encouraged. Click here to schedule an appointment.
Additional Resources
Updated: January 30, 2023
WMCHealth Post-COVID-19 Recovery Program
Post-COVID-19 Care for Ongoing Recovery
The Tri-State area has been one of the hardest hit in the nation during the COVID-19 pandemic. Today, many people who became ill from the coronavirus continue to deal with long-term issues surrounding their physical, mental and emotional health and quality of life. Sometimes referred to as “post-COVID syndrome” this is a very real health issue. And, it is treatable. This program gives our patients access to evaluation and a wide range of specialty care for their mental and physical health.
Request an Appointment | Call 914.592.2400
Updated: January 9, 2023